FEEDBACK AND COMPLAINTS

Warrnambool Basketball Inc. values feedback from players, families, coaches, officials, and our wider basketball community. Feedback helps us improve our programs, address concerns, and maintain a positive, safe, and respectful basketball environment.



We encourage community members to share feedback through our official online Feedback and Complaints Form. Using the form helps us ensure concerns are documented, directed to the appropriate person, and managed fairly and consistently.

Submit Feedback or a Complaint

If you would like to provide feedback, raise a concern, or make a complaint, please complete our online form below.

Our Process

Warrnambool Basketball follows a clear and fair process when managing feedback and complaints. To view our full Feedback and Complaints Process, please click below.

Respectful Communication

Warrnambool Basketball encourages respectful and constructive communication from all members of our community. To ensure concerns can be properly reviewed, we ask that feedback be submitted through the official online form rather than through social media or informal channels.

Child Safety

The safety and wellbeing of children and young people is a priority for Warrnambool Basketball. Any child safety or safeguarding concerns will be managed in line with our policies and referred appropriately where required.

Thank you for helping us create a safe, respectful, and positive basketball environment for all.